Genesys Shifts Enterprise CX Strategy From LLMs To Large Action Models

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs.
By Published On: Febbraio 10, 2026Categories: DesignCommenti disabilitati su Genesys Shifts Enterprise CX Strategy From LLMs To Large Action Models

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