{"id":18308,"date":"2026-02-19T08:58:04","date_gmt":"2026-02-19T08:58:04","guid":{"rendered":"https:\/\/ideainthebox.com\/index.php\/2026\/02\/19\/what-it-takes-to-make-agentic-ai-work-in-retail\/"},"modified":"2026-02-19T08:58:04","modified_gmt":"2026-02-19T08:58:04","slug":"what-it-takes-to-make-agentic-ai-work-in-retail","status":"publish","type":"post","link":"https:\/\/ideainthebox.com\/index.php\/2026\/02\/19\/what-it-takes-to-make-agentic-ai-work-in-retail\/","title":{"rendered":"What It Takes to Make Agentic AI Work in Retail"},"content":{"rendered":"<div>\n<p>Thank you for joining us on the \u201cEnterprise AI hub.\u201d<\/p>\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" width=\"1800\" height=\"299\" src=\"https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2025\/03\/2025-Infosys-logo-lockup.png?w=1800\" data-orig-src=\"https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2025\/03\/2025-Infosys-logo-lockup.png?w=1800\" alt=\"\" class=\"lazyload wp-image-1113531\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271800%27%20height%3D%27299%27%20viewBox%3D%270%200%201800%20299%27%3E%3Crect%20width%3D%271800%27%20height%3D%27299%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2025\/03\/2025-Infosys-logo-lockup.png 1800w, https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2025\/03\/2025-Infosys-logo-lockup.png?resize=300,50 300w, https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2025\/03\/2025-Infosys-logo-lockup.png?resize=768,128 768w, https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2025\/03\/2025-Infosys-logo-lockup.png?resize=1536,255 1536w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1800px) 100vw, 1800px\"><\/figure>\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.infosys.com\/iki\/videos\/experimentation-embedding-agentic-ai.html\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"1800\" height=\"1013\" src=\"https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2026\/02\/MIT-Dollar-General-Prasad-Banala-I-Dylan-Cosper-1.jpg\" data-orig-src=\"https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2026\/02\/MIT-Dollar-General-Prasad-Banala-I-Dylan-Cosper-1.jpg\" alt=\"\" class=\"lazyload wp-image-1133326\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271800%27%20height%3D%271013%27%20viewBox%3D%270%200%201800%201013%27%3E%3Crect%20width%3D%271800%27%20height%3D%271013%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2026\/02\/MIT-Dollar-General-Prasad-Banala-I-Dylan-Cosper-1.jpg 1800w, https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2026\/02\/MIT-Dollar-General-Prasad-Banala-I-Dylan-Cosper-1.jpg?resize=300,169 300w, https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2026\/02\/MIT-Dollar-General-Prasad-Banala-I-Dylan-Cosper-1.jpg?resize=768,432 768w, https:\/\/wp.technologyreview.com\/wp-content\/uploads\/2026\/02\/MIT-Dollar-General-Prasad-Banala-I-Dylan-Cosper-1.jpg?resize=1536,864 1536w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1800px) 100vw, 1800px\"><\/a><\/figure>\n<p>In this episode of the Infosys Knowledge Institute Podcast, Dylan Cosper speaks with Prasad Banala, Director of Software Engineering at a large US-based retail organization, about operationalizing agentic AI across the software development lifecycle. Prasad explains how his team applies AI to validate requirements, generate and analyze test cases, and accelerate issue resolution, while maintaining strict governance, human-in-the-loop review, and measurable quality outcomes.<\/p>\n<p>Click <a href=\"https:\/\/www.infosys.com\/iki\/videos\/experimentation-embedding-agentic-ai.html\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> to continue.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for joining us on the \u201cEnterprise AI hub.\u201d  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[226],"tags":[],"class_list":["post-18308","post","type-post","status-publish","format-standard","hentry","category-technology"],"acf":[],"_links":{"self":[{"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/posts\/18308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/comments?post=18308"}],"version-history":[{"count":0,"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/posts\/18308\/revisions"}],"wp:attachment":[{"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/media?parent=18308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/categories?post=18308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ideainthebox.com\/index.php\/wp-json\/wp\/v2\/tags?post=18308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}